Ticket Help
Can't find your tickets?
First, check your spam/junk mailbox.
No luck? Fill out the form on this page to retrieve your tickets.
Check your inbox
If tickets are linked to that address, they’re on the way. Search your inbox and spam for “POP Cats”, and add our sender address to your contacts so future emails land safely.
Still nothing after 15 minutes?
The most common cause is a typo in the email entered at checkout — the tickets exist, but they’re going to a misspelled address. We can fix that.
Email hello@popcats.co with your full name, the event, your purchase date, the name on the card, and the email you tried here.